The key role of the Member Board is to ensure that the Energy Ombudsman is appropriately funded, to approve each annual budget and business plan, determine the scale of case fees and subscriptions to be be paid by member companies and to ensure that the Energy Ombudsman adheres to the terms of reference.

The members are:

• Garry Felgate (Chairman)
• Julian Anderton
• Philip Arend (British Gas)
• Grant Tierney (Scottish Power)
• Alison Sleightholm (Energy Networks Association)
• Chris Kenny (Independent member)
• Jacqui Maxwell (Scottish and Southern Energy)
• Andy Nash (Opus Energy)